Websites That Answer the Phone — Front-Office Automation for Minnesota Trades

Dragan Holdings · Minnesota Websites that run the front office

Your furnace guy is under a house. His phone still answers.

We build websites that answer every lead in seconds, text back missed calls, take bookings at midnight, and chase invoices so you don’t have to. The design is the part you see. The engine is the part that pays.

One working day

A Tuesday, with the system on.

Five moments. None of them waited for you.

7:42 AM Job site, no signal for you

A call gets missed. The caller doesn’t.

You’re under a house. The phone rings out. Ten seconds later the caller has a text from your business, and a reason to wait for you instead of dialing the next name on the list.

62% of calls to small businesses go unanswered. 85% of callers who hit voicemail never call back.

Missed call · (612) 555-0142 · 7:42:03 AM
Sorry we missed your call. Is this about a service call or a new quote? Text back here and we’ll get you on the board today.
7:42:13 AM · sent automatically
Quote. Furnace is making a grinding noise. Tomorrow work?
7:44 AM · a job, kept
9:15 AM A lead from the website

Answered in a minute. Not on Thursday.

A form comes in. The lead gets a real reply before their coffee cools. Your competitors will get to their inbox in about two days. By then this one’s booked.

Replying within 5 minutes makes a lead 21x more likely to qualify. 78% buy from whoever answers first. The average business takes 47 hours.

New lead · website form 9:15:22 AM

“Need a quote for a new AC unit, 1,900 sq ft rambler in Roseville.”

Reply · 9:16:01 AM · automatic

Thanks for reaching out. A 1,900 sq ft rambler is a common job for us. Want a firm quote this week? Grab a time here, or reply with a photo of your current unit.

Estimate visit booked · Thursday 10:30 AM
SUN 7:00 PM Office dark, doors locked

She books herself. You find out Monday.

Sunday evening, a customer decides it’s finally time. Nobody’s at the desk and nobody needs to be. She picks Tuesday at 9, gets a confirmation, and gets a reminder the night before.

40% of online bookings happen after business hours.

New booking · Sunday 7:04 PM Confirmed
ServiceAnnual furnace tune-up
WhenTuesday · 9:00 AM
ReminderText, Monday 6:00 PM
Staff involvednone
THE 14TH Two weeks past due

The invoice reminds itself. Politely.

Nobody likes making that call. So nobody makes it. The system sends a friendly nudge with a payment link, and keeps sending them on a schedule, without you ever being the bad guy.

Small businesses spend around 14 hours a week chasing payments. Text and email reminders get invoices paid 56% faster.

Invoice #241 · $1,840 · 14 days past due
Hi Mark, just a friendly reminder that invoice #241 ($1,840) is still open. You can pay in about a minute here: pay.link/241. Thanks for your business.
Sent on schedule · no awkward phone call
Next nudge: day 21 · then day 30, a firmer one
THE 1ST Coffee, one page, done

One page. Plain English. No dashboard.

On the first of the month you get a report you can read at a stoplight. Calls caught. Leads answered. Reviews gained. What it did, what it’s worth, what’s next.

No logins. No charts you have to squint at. If a number needs explaining, we explain it in a sentence.

Your month, on one page Sample report
47
missed calls texted back
31
leads answered in under a minute
9
new five-star reviews

“Busiest line this month was Sunday evenings. We added a same-week booking option there. Watch April.”

None of this needed you.

You were under a house, on a ladder, or at your kid’s game. The front office ran anyway.

62%
of calls to small businesses go unanswered
21x
more likely to qualify a lead when you reply in 5 minutes
40%
of bookings happen after hours
56%
faster payment with automatic reminders

Industry research; sources on request. Results depend on your call volume.

Three packages

Real prices. On the page.

No “contact us for pricing.” You’re busy. Here’s what it costs.

Website

A fast, clean site that looks like you charge fair prices and show up on time.

$999 + $149/mo
·Design, copy, and build included
·Hosting, updates, and backups handled
·Loads fast on a phone in a parking lot
Start here
Most owners pick this

Website + Never Miss a Lead

The site, plus the machinery from scenes one through three. Every call and form answered, every booking taken.

$3,500 + $1,000/mo
·Missed calls get a text back in seconds
·Website leads answered in under a minute
·Self-serve booking, nights and weekends included
·Everything in Website
See it on your business

Full Office Autopilot

The whole working day. Leads, bookings, invoices that chase themselves, reviews, and the monthly report.

$5,000 + $2,000/mo
·Invoice reminders that get you paid faster
·Review requests after every finished job
·One-page plain-English report, monthly
·Everything in Never Miss a Lead
Run the whole office

Already have a website you like? Keep it.

The automation installs on any WordPress site. We don’t force a rebuild to sell you one. If your site works, we bolt the engine onto it and leave the paint alone.

01We look at your current site and phone setup. Takes a day.
02The engine goes in behind the scenes. Your site looks exactly the same.
03Calls, leads, and bookings start getting caught. You’ll see it in week one.

Built and run in Minnesota

We’re a small studio within driving distance of the businesses we serve. If something breaks, you’re not filing a ticket with a company in another time zone.

We run on this exact system

Every missed call to Dragan Holdings gets a text back. Our invoices chase themselves. If it stopped working, we’d feel it before you did.

Working with Clubhouse Edina

Our current engagement. Real case studies will go here when the numbers are real. Until then, the industry stats above are all we’ll claim.

The low-pressure close

No calls. No meetings.
Just a working demo.

Tell us your business name below. Within 48 hours you’ll have a working demo running on your actual business: your services, your service area, your phone number. No pressure, no meeting, no obligation.

You'll get an instant confirmation text. No spam, ever.

Demo in 48 hours · free · keep it or don’t

DDragan Holdings Minnesota. Websites that run the front office. © 2026 Dragan Holdings LLC · Cambridge, MN · (763) 296-3049 · travis@draganholdings.com · Privacy

Prefer to talk it through? Book a 30-minute call — no pitch, just answers.

· Terms · SMS Opt-In
Scroll to Top